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VIRTUAL BRANCH

Electronic Services

Simplify your banking with our electronic services! You can view transactions online, pay your bills, access electronic account statements and even deposit checks remotely!

    Virtual Branch

    Always Open.

    You choose the time and place - we'll be there. You can access your account from anywhere, anytime with our free, secure Online Banking.

    We strive to deliver the most up-to-date service available.  You might be surprised at what we offer through our Virtual Branch, all of which give you power to manager your accounts remotely on your computer, phone or tablet- 24/7 anywhere in the world.

    Enjoy these convenient features & benefits:

    To access Virtual Branch, you must be a member of CBI Federal Credit Union.  You will also need to enroll in Virtual Branch to receive a username and password to use these features below.  This is FREE to all members of this credit union and here are a few things you can do within Virtual Branch.

    24/7 Access

    Secure & Convenient

    View Account Activity & Balances

    Make & Schedule Transfers

    Enroll Online With Our Virtual Branch Application

    For the best experience, use the most recent versions available for browsers such as Mozilla Firefox, Microsoft Edge, Microsoft Internet Explorer 11 or Google Chrome. Members that try to log in without a compatible browser might be redirected to a website to download a new version of the browser.

    Bill Pay

    Bill Pay migrating into CHECKFREE

    What You Need to Know:  Our processor was purchased by another company and the product is being sunset September 14, 2021; therefore, we needed to choose a new service for our members.  We’re sure that you’ll love the ease of CheckFree®!

    Questions & Answers

    New CheckFree® Bill Pay is a simple, convenient- and FREE service.  This new streamlined look will be displayed, and your merchants/bill information will still be there for the last 6 months of history.  As you know, you need to have a checking account and Virtual Branch set up to start paying your bills via a secure website.  You can pay anyone in the United States that you would normally pay by check or automatic debit, even if you do not receive bills from the company or person you want to pay.  You will have the ability to request e-bills and have greater flexibility in setting up and scheduling payments. 

    IMPORTANT DETAILS:

    Please note that our online BILL PAY service through Virtual Branch will not be available as we convert our online bill pay account holders to the new CheckFree® system.  If you like to get a look and feel of what the new changes will be check out this video.

    Watch Our Online Tutorial

    DATES TO KEEP IN MIND:

    • Payments that were scheduled for September 14th through the 16th will be processed when the new system comes up on September 16th.
    • September 14, 2021 - New enrollments to Virtual Bill Pay will be suspended/stopped until September 19, 2021. 
    • September 14th at 3:00 c.s.t through September 16th, Bill Pay will be unavailable until upgrade is completed at NOON on September 16, 2021. (Pre-schedules bills will still be paid)
    • September 16th, 2021 CheckFree Bill Pay will be available at 12:00 pm c.s.t
    • All of your scheduled payments and payees will be transferred to the service seamlessly with history converted from the last 6 months.

    Once this is completed you will login as normal except you will need to accept the new Terms and Conditions.

    With CheckFree®, we believe you'll find a more convenient and simple way to stay on top of your bills. Give it a shot and let us know what you think!  Thank you for your understanding as we transition to better serving you!

    If you have any questions, please contact us or contact us at inquiries@cbifcu.org

    eStatements

    What's faster, greener, and more secure than paper statements?
    CBI FCU eStatements!

    Go green go paperless with estatmentsFlip the switch from paper statements to receive electronic eStatements. eStatements allow you to view up to 12 months of statements, save, and print statements while online. No need to store, shred, or worry if your eStatement is lost or stolen in the mail – cutting out the paper trail greatly reduces your chances of becoming a victim of fraud and identity theft. Receiving your account statements electronically (either by email or online) is a MUCH more secure way for our members to keep track of their financial activity and ledger balances. Why? Our website offers this information in an encrypted format – an option your paper statements cannot offer.

    • Free - e-Statements are FREE TO ALL MEMBERS! All you have to do is opt-in.
    • Safe - Receiving your e-Statement reduces your risk of identity theft and fraud.
    • Fast - No waiting for the mailman – you’ll receive your statement right away!
    • Printable - Download, print and save your statements whenever you like. You will also receive our newsletters and other important information with your statement.
    • Save - By helping your credit union save money in paper and postage costs, you allow CBI FCU to use these cost savings toward providing better rates, products, and services for our members. Now that’s the best reason of all to sign up for eStatements!

    Enroll Today:

    1. Log in to CBI FCU Virtual Branch
    2. Click on “Save a Tree” which will direct you to Statement Express Usage Agreement- read through at the bottom of page click “ACCEPT”.
    3. This should take you to Statement Express where you will see the last 13 months of statement activity.

    To View eStatement:

    1. Log in to CBI FCU Virtual Branch.
    2. Click on “Save a Tree” which will direct you to Statement Express.
    3. Choose the Statement Date account you want to see and click View.
    4. You also have the option to Print.

    Sign up for eStatements and get instant access to your account history, anytime!

    IMPORTANT: You will receive a confirmation email from CBI Federal Credit Union asking you to confirm your enrollment in eStatements. You must click on the link in the email to complete the enrollment process.

    TAKE A BREAK FROM PAPER!

    Remote Deposit

    Sprig by CO-OP


    Sprig By CO-OP

    https://www.getsprig.com

    Sprig Mobile is part of the Shared Branching Network. It is a smartphone, tablet and web app that will allow you to make check deposits using the camera on your mobile device. Sprig apps are available for Android or iOS devices.

    • Download the Sprig app onto your mobile device. Once you enroll and register your CBI FCU account you will be able to transfer funds between your CBI FCU accounts and between your other Credit Union accounts. In addition, you can check your account balances too.
    • Sprig is a free service that provides an entirely new way to access your accounts.
    • When searching for our credit union during registration, you will find our name listed as CBI FCU
    • While Sprig by CO-OP shares many features with our online banking service, it will not replace it. Please continue to use the credit union online banking for important services like Bill Pay.

    Need to Deposit a Check?

    Instead of driving to a branch, just reach for your phone! Use the Sprig app to capture the front and back of your check and submit your deposit, anytime—anywhere.

    Safe and Secure

    Sprig Mobile Apps and the Sprig Online website adhere to federally regulated audit standards for both physical and electronic security and intrusion detection. Sprig uses industry approved security methods to protect your information. 256-bit SSL Encryption end-to-end, combined with Multi-Factor Authentication